Privacy Policy

TeleMagic employs advanced security protocols and encryption, including in-transit and end-to-end encryption, to provide private messaging and internet calling services (collectively, the “Services”) to users globally. All calls and messages exchanged between TeleMagic users are encrypted, ensuring they are only accessible by you and your intended recipients. When sending or receiving communications through the Public Switched Telephone Network (PSTN), encryption is not guaranteed on segments of the connection controlled by third parties, such as cellular carriers, over which TeleMagic has no authority or control. To ensure complete security and privacy of your voice, video, and text communications, we recommend that all participating parties are within the TeleMagic network. When communicating using the TeleMagic app, your messages and calls remain private and cannot be viewed or accessed by your mobile carrier.

Information you provide

Account Information. You register a phone number and/or email address when you create a TeleMagic account. This account information is used to provide our Services to you and other TeleMagic users.

Messages. With end-to-end encryption, TeleMagic cannot decrypt or otherwise access the content of your messages or calls. With in-transit and at-rest encryption, your messages and calls may be temporarily unencrypted on the TeleMagic Platform. TeleMagic retains this data only for the duration required to complete its transmission. Your message history is stored on your own devices and never on TeleMagic’s servers. If you lose your device or otherwise wipe the data from your phone, there is no way to restore your message history, as we do not store a copy for you. Additional technical information may be stored on our servers, including randomly generated authentication tokens, keys, push tokens, and other material that is necessary to establish calls and transmit messages. TeleMagic limits this additional technical information to the minimum required to operate the Services. Government and business tiers may wish to archive messages, in which case, their usage of TeleMagic’s Service will be governed by a separate Privacy Policy.

Contacts. TeleMagic can optionally discover which contacts in your address book are TeleMagic users, using a service designed to protect the privacy of your contacts. Information from the contacts on your device may be cryptographically hashed or otherwise transmitted to the server in order to determine which of your contacts are registered users. You may deny access to your contacts via in-app permissions, when you first setup your device, but it may severely limit your use of the TeleMagic app.

User Support. If you contact TeleMagic User Support, any personal data you may share with us is kept only for the purposes of researching the issue and contacting you about your case.

Managing your information. You can manage your personal information by logging into your account on TeleMagic’s web portal. For example, you can update your name, mobile phone number, credit card, and other billing information.

Information we may share

Monetization. TeleMagic does not sell, rent, or monetize your personal data/content in any way – ever.

Third Parties. We work with third parties to provide some of our Services. For example, one of our Third-Party Providers sends a verification code to your phone number when you register for our Services. Another allows our Service to cross into the Public Switched Telephone Network (PSTN) when you send or receive a call or text outside of the TeleMagic network. These providers are bound by their Privacy Policies to safeguard that information.

Legal and Safety. TeleMagic may need to share your data to meet any applicable law, regulation, legal process or enforceable governmental request; to enforce applicable Terms, including investigation of potential violations; to detect, prevent, or otherwise address fraud, security, or technical issues; or to protect against harm to the rights, property, or safety of TeleMagic, our users, or the public as required or permitted by law.

Updates

We will update this Privacy Policy as needed so that it is current, accurate, and as clear as possible. Your continued use of our Services confirms your acceptance of our updated Privacy Policy.

Terms of Use

Please also read our End User License Agreement which also governs the terms of this Privacy Policy.

Contact Us

Privacy TeleMagic Messenger

1100 Cornwall Road, Monmouth Junction, 08852 New Jersey, USA

[email protected]

+1 (816) 846-4000